By Tom Jackson on July 17, 2024

Zimbabwean startup Cloomi is a digital health platform that empowers patients to check availability and compare prices from nearby healthcare providers via an intelligent WhatsApp chatbot.

Launched in 2023, Cloomi allows users to interact with its chat app like they would with their WhatsApp friends, starting the conversation and following the chatbot’s prompts, supplying the target search location, and the medication or service they’re looking for.

The platform now boasts over 230 pharmacies, more than 20 medical laboratories and diagnostic imaging centres, and a searchable database of over 700 registered healthcare practitioners across Zimbabwe. 

“We have made over 10,000 successful matches since launch, with users receiving responses within minutes during the day on regular working days,” said Blessing Museki, founder of Cloomi.

Museki launched Cloomi when he noticed that, in markets like Zimbabwe, where D2C advertising for medical products and services is banned or restricted, nailing down availability and price is very difficult. [FULL STORY]