Cloomi Health in the News

On March 17, 2025, the Zimbabwe Embassy in London was a hub of energy and purpose as government officials, healthcare stakeholders, and diaspora professionals gathered to discuss the future of Zimbabwe’s healthcare sector. Hosted by Zimbabwe’s Ambassador to the UK, Retired Lt Colonel Katsande, the event welcomed a distinguished delegation from the Zimbabwe Ministry of Health and Child Care (MoHCC), led by Permanent Secretary Dr. Aspect Maunganidze.

Blessing Museki, a renowned Zimbabwean computer scientist and entrepreneur, is the founder of Cloomi, an innovative tech startup that connects people to healthcare providers. Launched in 2023, Cloomi offers a WhatsApp chatbot that anonymously links Zimbabweans with various healthcare providers, including pharmacies, medical laboratories, and diagnostic imaging centers. Through this app, patients can check the availability of services and compare prices. They also receive the physical address of providers, a location map, and the WhatsApp number of the selected business.

Discover how Cloomi, a Zimbabwean startup, is transforming healthcare access with an innovative WhatsApp chatbot. Learn how this digital platform connects patients to local healthcare providers, improving efficiency and outcomes.

🌍 Revolutionizing Healthcare Access in Zimbabwe
Zimbabwean startup Cloomi, launched in 2023, leverages an intelligent WhatsApp chatbot to help patients find and compare prices from nearby healthcare providers.

Zimbabwean startup Cloomi is a digital health platform that empowers patients to check availability and compare prices from nearby healthcare providers via an intelligent WhatsApp chatbot.

Launched in 2023, Cloomi allows users to interact with its chat app like they would with their WhatsApp friends, starting the conversation and following the chatbot’s prompts, supplying the target search location, and the medication or service they’re looking for. The platform now boasts over 230 pharmacies, more than 20 medical laboratories and diagnostic imaging centres, and a searchable database of over 700 registered healthcare practitioners across Zimbabwe.

Software engineering is rapidly changing and improving healthcare systems in Zimbabwe and elsewhere in profound ways. Advancements in technology are paving the way for innovative solutions that increase access to care, reduce costs, improve outcomes and empower patients.

It is encouraging to learn that a UK-based Zimbabwean software engineer, Blessing Museki (50), has developed a new digital platform, Cloomi, an innovative healthcare software solution that has become a game-changer. Herald Innovations Editor Sifelani Tsiko (ST), speaks to Blessing Museki (BM) about how software engineering in healthcare is paving the way for more efficient, effective, accessible and patient-centred healthcare.

Dubbed Cloomi, the WhatsApp chatbot has become very popular in Zimbabwe, a country where the health sector has been deteriorating for years. It is common practice that public and private hospitals lack the required drugs and prescription. As such, citizens must find a pharmacy to buy pharmaceuticals.

On Cloomi, Zimbabweans at home and in the diaspora can check the availability and compare prices of services and products offered by pharmacies and medical laboratories in their chosen location. “Talking to the bot like they are chatting to one of their friends, a user selects the category of providers they want, enters a city or area and the product or service he or she is looking for,” says the co-founder of Cloomi, Blessing Museki, a Zimbabwean software engineer based in the United Kingdom.

Blessing Museki, a Zimbabwean software engineer based in the United Kingdom, has unveiled a groundbreaking product search engine dubbed Cloomi, aimed at transforming the way Zimbabweans access healthcare products.

In an exclusive interview with ZimEye.com, Museki delved into the ideology driving Cloomi’s inception and its remarkable journey since its inception.

FORMER Econet Wireless Zimbabwe software engineer, Blessing Museki, has launched a digital platform that is set to revolutionise the way Zimbabweans access essential medication and other health services.

Cloomi is a WhatsApp chatbot that works by engaging a mobile phone user in a human-like conversation. It connects users to various pharmacies and health laboratories in Harare and will soon spread to other provinces.

Chimwe chizvarwa cheZimbabwe chakaparura chirongwa chekuti veruzhinji vakwanise kutsvaga mishonga nezvimwe zvekushandisa munezvehutano pamwe nekunzwa mitengo yazvo vachishandisa nharembozha dzavo, kana kuti Mobile Application, inonzi Cloomi izvo vakawanda vati zvinovarerutsira pavanenge vasangana nedambudziko rezvehutano.

Vakaparura hurongwa uhu VaBlessing Museki vaudza Studio 7 kuti chinangwa chavo ndechekurerutsira varwere kana hama dzavo dzinenge dzichida kuvatengera mushonga

In a move that is set to ease hurdles associated with accessing medicines and other essential drugs at community level, a Zimbabwean Chatbot Engineer, Blessing Museki and his team, have developed Cloomi, a Whatsapp Chatbot that is set to link millions of Zimbabweans to pharmacies. To date, 60 pharmacies across Harare have already partnered with the developers. HealthTimes had the opportunity to interact with a convenient platform which allows one to quickly check the availability of drugs and compare prices. The Chatbot’s user-friendly interface simplifies the process, empowering individuals to make informed decisions about their healthcare needs, ensuring convenience and affordability for all.